Home Chargers · Support

Home charger help

Questions, guides and downloads for Spark residential Level 2 chargers.

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FAQ

Home charger questions

How fast will my EV charge at home? Charging basics

Spark home chargers deliver up to 80A / 19.2 kW - typically adding 30-70 km of range per hour depending on your vehicle's onboard charger.

How long does it take to charge my vehicle? Charging basics

Charging an EV can take anywhere from 30 minutes to over 12 hours, depending on the vehicle and the type of charger. A typical EV using AC charging (Level 2) takes around 8 hours from empty, or between 40-90 minutes on a DC fast charger (Level 3).

Which EVs are Spark chargers compatible with? Charging basics

Spark AC chargers use the universal North American connector and work with every EV on the road, including Tesla vehicles with an adapter. Our chargers are designed to work with all car models.

Do I need an electrician to install it? Installation

Hardwired installs should be completed by a licensed electrician - a professional can complete the installation in under 10 minutes. Plug-in models can be mounted and used with a suitable 240V outlet. See our installation guide or contact us to find an installer.

Can I control charging from my phone? App & connectivity

Yes. The free Spark App lets you schedule off-peak charging, track energy use and control your charger over WiFi. Learn more on the Spark App page.

Is there a warranty? What does it cover? Warranty & support

We offer a 5-year warranty on residential products, covering proper use and installation. This warranty does not cover misuse or unauthorized modifications. Hardware is certified and tested to UL standards.

What do the LED colours on my charger mean? Warranty & support

The LED status indicator shows charging state, connectivity and fault conditions. See the LED status indicator guide for what every colour and pattern means.

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